ACA Booking Enquiry Form - Advanced Care Australia

Welcome to our online Service Enquiry page

Thanks for visiting, this is a great place to start if you need answers on any, all or some of the following questions
or maybe you are just curious about what we do!

By completing our Client or Carer Enquiry form to the right of this page, we will be able to provide you with the
answers to these and many more questions you may have regarding support service. Does Advanced Care provide
support in my area? we can offer in home support services from Sydney - Brisbane - Sunshine Coast - Noosa - Gympie 

1. Know exactly the type of service you will be receiving & what is and is not included in that service 
   
   
2. Determine if you are eligible for any government assistance via My Aged Care site?
   
   
3. Are the staff experienced trained & suitably managed? Advanced Care Australia’s staff are motivated and skilled support workers, with a passion for providing a high quality service to clients and their families. All staff have been screened including federal police checks, and have appropriate qualifications to meet our clients’ needs. Staff are fully insured for Workcover, Public Liability and Professional Indemnity. 
   
   
4. How much will it cost? can I pay online ? Direct Debit can be arranged or you can pay via credit card or online banking 
   
   
5. Are Advanced Care an accredited service provider ? 
   
   We are  Approved  Providers & operate a 'Human Services System' which complies with all requirements of Human Services Qld Scheme HSQS:2012   ACA are also current holders of a Service Agreement through the Department of Communities, Child Safety and Disability Services Qld;   National Approved Provider System (NAPS).  Department of Human Services 
   
   
6. What is the minimum service time?  absolutely from as little as 1 hr to drop in support 
   
   
7. Can I just have some short term care ? absolutely from as little as 1 hr to drop in support 
   
   

Client Registration details 

what WE really need to know About  you, to provide the services you require?

This is probably the stating the obvious but we have found over the years that every person's support needs & living arrangements are totally unique & as such we need to have these details to best assess your needs & enable us to provide you with the absolute 'best fit'  for you /& or your loved one. 

For a breakdown of services and pricing please enter details in the form to the right 'Client or Carer Enquiry  to help us identify best options for you - we can then provide you with pricing if applicable* for support services.

We can also offer a free over the phone assessment that will help you identify if you are eligible for a CDC /Home Care Package  to assist with covering costs.

About our workforce..  

• Our Staff are Employee's not contractors meaning we are bound by the relevant awards and legislation regarding their insurances work cover & pay conditions.
  
  This results in us having long term, qualified & happy team of staff! 
  
  

• Here are some up to date testimonials from some of our
  current Team Members 

  

   Christa  E :
"I always wanted to work with a company which recognizes  talent as I want to grow and contribute towards the growth of this company by using my technical and organizational skills. Bearing in mind the growth of Advanced Care in the past 2 years
it is an honor for me to work with such an innovative organization. We always have  Quick  Access to  24 hour Help  & Emergency. Advice if needed " Christa -  Current Team Member  23/5/2017

  

Staff Qualifications: 

Here are just some of the mandatory qualifications you can expect our staff to hold: 

Minimum qualification – Certificate III in Aged Care / Individual Support

 First Aid and CPR

 Safe Manual Handling

 Experience in all aspects of Personal Care / Meal Preparation / Transporting

 Specialist Skills / Qualifications – Palliative Care / Mental Health / Dementia Care / Behaviour Management / Bowel Therapy /

 Screening – Australian Federal Police Check / Blue Card (Working with Young People) / Positive Notice Card (Working with   People with a Disability)